Scope
The Contractor shall provide any additional training necessary for personnel to perform the services in accordance with this PWS, CPAC guidebooks, VA policy, and applicable Task Order requirements.
VETERANS AFFAIRS, DEPARTMENT OF · VETERANS AFFAIRS, DEPARTMENT OF · RPO CENTRAL (36C24C)
The VA is issuing a Request for Quotations for Insurance Entry and Verification Buffer Support Services for CPAC Revenue Operations nationwide. This procurement is a 100% set-aside for Service-Disabled Veteran-Owned Small Businesses, with a response deadline of September 8, 2026. [3]
The Contractor shall provide any additional training necessary for personnel to perform the services in accordance with this PWS, CPAC guidebooks, VA policy, and applicable Task Order requirements.
The Government intends to award to the responsible Quoter whose quotation provides the best value to the Government, considering price and the non-price evaluation factors stated in the solicitation.
Set-aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Generated from the public notice and source-backed solicitation passages. Confirm important requirements in the cited brief and official documents.
For Federal Supply Schedules, Governmentwide acquisition contracts, multi-agency contracts or any other procurement instrument intended for use by multiple agencies, upon notification from the Contracting Officer, during the performance of the contract, the Contractor shall promptly make any necessary changes or modifications to remove any product or service produced or provided by a source that this clause prohibits. (h) *General report*. (1) If the Contractor identifies or is notified by any source, (including a subcontractor at any tier), that any product or service provided or used (or to be provided or used) during contract performance does not comply with any prohibition in this clause, then the Contractor shall report the following information, or as much information is known, in writing to the contracting office as identified in paragraph (h)(2) within 72 hours: (i) Contract number and order number, if applicable; (ii) The specific prohibition the product or service is not complying with; (iii) A description of the products or services that the Contractor identifies or has reason to suspect is prohibited (include brand; model number, such as the original equipment manufacturer (OEM) number, manufacturer part number, or wholesaler number; and item description, as applicable); (iv) The entity that produced the product or service (include entity name, unique entity identifier, Contractor and Government Entity (CAGE) code, facilities responsible for design, fabrication, assembly, packaging, and test of the product, and whether the entity was the OEM or a distributor (provide manufacturer codes and distributor codes used for the product)); (v) Description of the functionality of the product or service and how that functionality impacts the risk to the product or service; (vi) An explanation of any factors relevant to determining if the product or service should be permitted by an applicable exception, exemption, or waiver (if the contractor would like the Government to consider a waiver, and asks for such a waiver); (vii) Whether alternative products or services are available that would comply with the prohibition; (viii) If the product or service is related to item maintenance, include the following information on the item being maintained: (A) Brand; (B) Model number, OEM number, manufacturer part number, or wholesaler number; and (C) Item description, as applicable. (ix) Any readily available information about mitigation actions implemented or recommended. (2) If a report must be submitted to a contracting office, the Contractor shall submit the report as follows: (i) If a Department of Defense contracting office, the Contractor shall report to the website at [*https://dibnet.dod.mil*](https://dibnet.dod.mil). (ii) For all other contracting offices, the Contractor shall report to the Contracting Officer. (iii) For indefinite delivery contracts, the Contractor shall report to both the contracting office for the indefinite delivery contract and the contracting office for any affected order. (3) If the report provided does not contain any of the information required by paragraph (h)(1) of this clause, and the contractor later discovers new information that is required by paragraph (h)(1) of this clause, then the contractor shall submit a subsequent report within 72 hours of discovering the new information. (4) The contractor shall also report the information in paragraph (h)(1) if the contractor wishes to ask for a waiver of the requirements of a new FASCSA order being applied through modification.
The Contractor shall provide any additional training necessary for personnel to perform the services in accordance with this PWS, CPAC guidebooks, VA policy, and applicable Task Order requirements.
The Contractor shall provide accurate, timely, and complete reports and shall take prompt corrective action when notified of deficiencies.
The Government intends to award to the responsible Quoter whose quotation provides the best value to the Government, considering price and the non-price evaluation factors stated in the solicitation.
The Government will use a comparative evaluation approach. **Quotation Submission Method and Due Date** Quoters shall submit their complete quotations by email to the following designated Government email addresses: * Contract Specialist: Orangella.Bittick@va.gov * Contracting Officer: Kymberly.Morgan@va.gov The subject line of the Quotation Submission email shall read:
Set-aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Posted Aug 25, 2026; Responses due Sep 8, 2026, 5:00 PM UTC; Archive date Nov 7, 2026
Extracted from the official notice and archived solicitation files. Confirm controlling requirements in the source documents.
Insurance Entry and Verification [IV] Buffer Support Services This solicitation is a Request for Quotations [RFQ]. The Government anticipates awarding a Firm-Fixed-Price [FFP], Indefinite-Delivery/Indefinite-Quantity [IDIQ] contract for commercial services in accordance with Federal Acquisition Regulation [FAR] Parts 12 and 16. The applicable North American Industry Classification System [NAICS] code is 541611, Administrative Management and General Management Consulting Services. This procurement is a 100% set-aside for verified Service-Disabled Veteran-Owned Small Businesses [SDVOSBs]. The Department of Veterans Affairs [VA], Veterans Health Administration [VHA], Regional Procurement Office Central [RPOC], is issuing this RFQ to obtain Insurance Entry and Verification [IV] Buffer Support Services for Consolidated Patient Account Center [CPAC] Revenue Operations [RO] locations nationwide. The VA seeks commercial services in accordance with the attached Performance Work Statement [PWS]. The contractor shall provide all personnel, supervision, management, materials, equipment, and other resources necessary to perform the required services. All interested and responsible SDVOSB concerns are invited to submit quotations for the services described in the attached PWS.
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