Safe & Vault Maintenance and Technical Support - Base and 4 Option Year(s) POP 10/01/2026-09/30/2031

Description This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format Revolutionary FAR Overhaul (RFO) in Federal Acquisition Regulation (FAR) subpart 12.202, “Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services,” as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued. This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-06 (eff. 10/01/2025), FAR Deviation NOV 2025 (eff. 11/19/2025), VAAR DEVIATION APR 2025 (eff. 04/01/2025), VAAM Alert 26-01 (eff. 10/01/2025), and Acquisition Policy Flash 26-23 eff. 11/19/2025) This solicitation is set-aside for 100% Service-Disabled Veteran-Owned Small Business concerns IAW FAR 19.1405 SDVOSB Set?aside procedures and VAAR Subpart 819.70, the VA Veterans First Contracting Program. The associated North American Industrial Classification System (NAICS) code for this procurement is 561622 - Locksmiths, with a small business size standard of $25 million. The FSC/PSC is J063 maintenance, repair, and rebuilding of alarm, signal, and security detection systems. The Department of Veterans Affairs, Network Contracting Office (NCO) 22, 4811 Airport Plaza Dr STE 600, Long Beach, CA 90815?1372, is seeking to purchase Safe & Vault Maintenance and Technical Support Services for VA Southern Arizona Health Care System Tucson VA Medical Center 3601 South Sixth Avenue Tucson, AZ 85723?0001. All interested companies shall provide quotations for the following: Supplies/Services Line Item Description Quantity Unit of Measure Unit Price Total Price 0001 Safe & Vault Maintenance and Technical Support Services 1 EA _____ _____ 0002 Over-and-Above Services (Approval Required) 1 NTE _____ _____ 1001 Safe & Vault Maintenance and Technical Support Services 1 EA _____ _____ 1002 Over-and-Above Services (Approval Required) 1 NTE _____ _____ 2001 Safe & Vault Maintenance and Technical Support Services 1 EA _____ _____ 2002 Over-and-Above Services (Approval Required) 1 NTE _____ _____ 3001 Safe & Vault Maintenance and Technical Support Services 1 EA _____ _____ 3002 Over-and-Above Services (Approval Required) 1 NTE _____ _____ 4001 Safe & Vault Maintenance and Technical Support Services 1 EA _____ _____ 4002 Over-and-Above Services (Approval Required) 1 NTE _____ _____ STATEMENT OF WORK (SOW) Maintenance Safe & Vault Services Southern Arizona VA Health Care System (SAVAHCS) Tucson VA Medical Center (VAMC) PART 1 GENERAL INFORMATION 1.1 This is a non-personnel services (NPS) contract to provide Repair & Maintenance Safe & Vault Services, as well as technical support. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. 1.2 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services (NPS) necessary to perform the repair, maintenance, rekeying/recombination, relocation, and technical support for safe & vault servicing as defined in this Statement of Work (SOW), except for those items specified as Government-furnished property and services. The Contractor shall perform to the standards in this SOW. 1.3 Background: The Southern Arizona VA Health Care System (SAVAHCS), Tucson VA Medical Center (VAMC) uses safes & vaults across multiple departments to secure sensitive items. These assets require preventive maintenance (PM) to function at peak performance levels, repair services when something malfunctions, and technical support for changing entry codes or re-keying. Combination changes may be required annually and whenever personnel with access change. 1.4 Objectives: Provide repair, preventive maintenance (PM), rekeying/recombination, relocation, and technical support services for the safes and vaults located at the Southern Arizona VA Health Care System (SAVAHCS), ensuring reliable operation and adherence to Department of Veterans Affairs (VA) physical security policy. 1.5 Scope: Repair, maintenance, and technical support services for the safes and vaults which include a comprehensive maintenance service as outlined in Section 5, Specific Tasks. The Contractor shall accomplish all tasks as outlined in Section 5, Specific Tasks. 1.6 General Information 1.6.1 Quality Control: The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this SOW. The QCP shall be delivered within 30 days after contract award (or with proposal if evaluated). Three (3) copies shall be submitted to the Contract Specialist (CS) and Contracting Officer’s Representative (COR). Any proposed change to the QCP must be submitted within five (5) working days and requires Contracting Officer (CO) written acceptance. 1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Government’s Quality Assurance Surveillance Plan (QASP), which defines the surveillance methods, frequency, and acceptable performance thresholds. 1.6.3 Recognized Holidays: In accordance with 5 U.S.C. 6103, the following Federal holidays are observed: Holiday Actual Date Observed Date Notes New Year’s Day Thursday, January 1 Standard holiday. Martin Luther King Jr. Day Monday, January 19 Observed on the third Monday in January. President’s Day Monday, February 16 Observed on the third Monday in February. Memorial Day Monday, May 25 Observed on the last Monday in May. Juneteenth Independence Day Friday, June 19 Fixed date holiday. Independence Day Saturday, July 4 Friday, July 3 Falls on Saturday; observed on Friday. Labor Day Monday, September 7 Observed on the first Monday in September. Columbus Day Monday, October 12 Observed on the second Monday in October. Veterans Day Wednesday, November 11 Fixed date holiday. Thanksgiving Day Thursday, November 26 Observed on the fourth Thursday in November. Christmas Day Friday, December 25 Fixed date holiday. 1.6.4 Hours of Operation: The Contractor is responsible for conducting business Monday through Friday, from 7:30 a.m. to 4:30 p.m., except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government?directed facility closings. The Contractor must maintain an adequate workforce for uninterrupted performance of all tasks defined within this SOW when the Government facility is open. Workforce stability and continuity are essential. 1.6.5 Place of Performance: Work will be performed at the VA Medical Center, 3601 S. 6th Ave, Tucson, AZ 85723?0001, and additional Southern Arizona VA Health Care System (SAVAHCS) buildings/rooms listed in Technical Exhibit 3. 1.6.6 Type of Contract: The Government will award a Firm-Fixed Price (FFP) contract. 1.6.7 Security Requirements: Contractor personnel performing work under this contract must possess and maintain the level of security/access required by the Department of Veterans Affairs (VA) facility policy for the life of the contract. 1.6.7.1 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be properly secured. 1.6.7.2 Key Control: The Contractor shall establish and implement methods ensuring all keys/key cards issued by the Government are not lost, duplicated, or misused. No Government-issued keys may be duplicated. Lost or duplicated keys must be immediately reported to the Contracting Officer (CO). If a non-master key is lost or duplicated, the Contractor shall rekey or replace affected lock(s) upon direction of the CO. The Government, at its option, may perform rekeying or replacement and deduct the total cost from the Contractor’s monthly payment. If a master key is lost or duplicated, the Government shall replace all locks and keys within that system and deduct the total cost from the Contractor’s monthly payment. The Contractor shall prohibit use of Government-issued keys/key cards by any persons other than Contractor employees and shall prohibit Contractor employees from opening locked areas to allow access to unauthorized individuals. 1.6.7.3 Lock Combinations: The Contractor shall ensure that all lock combinations are protected and not disclosed to unauthorized persons. Lock combinations shall be changed when personnel with access no longer have a need to know. New or replacement combinations associated with safes and vault door systems shall be sealed in three separate individual envelopes. Each envelope shall be signed and dated by both the Contracting Officer’s Representative (COR) and the Contractor’s service representative. The sealed envelopes shall be given to the VA Chief of Police (who will not see or know the combination), who will sign/date receipt. Distribution shall occur as follows: • One envelope to the Point of Contact (POC) of the safe • Two envelopes to the Director’s safe 1.6.8 Special Qualifications: Contractor personnel must possess and maintain current training and certifications necessary to work on the Government equipment covered under this SOW. The Contract Manager and all applicable personnel shall demonstrate knowledge of Department of Veterans Affairs (VA) physical security requirements in accordance with VA Handbook 0730/4. 1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post-award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. Periodic meetings may be held with the Contracting Officer (CO), Contracting Officer’s Representative (COR), and other Government personnel to review performance, discuss problems, and resolve outstanding issues. These meetings shall be held at no additional cost to the Government. 1.6.10 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors technical aspects of the contract and assists in contract administration. All COR guidance must remain within the boundaries of the Statement of Work (SOW) and shall not constitute a change to scope, price, or terms. The COR is authorized to: • Ensure the Contractor performs technical requirements • Perform inspections • Maintain written/oral communication on technical matters • Issue written interpretations of technical requirements (within scope) • Monitor Contractor performance and notify the CO of deficiencies • Coordinate Government-furnished property • Provide site access for Contractor personnel The COR is **not** authorized to change any terms or conditions, cost/price, or delivery schedule of the contract. 1.6.11 Key Personnel: Key personnel include the Contract Manager and Alternate Contract Manager. These individuals must be designated in writing to the CO. The Contract Manager or Alternate shall: • Have full authority to act for the Contractor on daily operations • Be available Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding Federal holidays and administrative closures • Possess working knowledge of physical security per VA Handbook 0730/4 1.6.12 Identification of Contractor Employees: Contractor personnel shall identify themselves as contractors in all meetings, communications, and documents. All contractor-produced materials shall be marked to indicate contractor involvement. Contractor personnel shall wear visible VA-is